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IMPORTANT INFORMATION ABOUT WIKI.THNKTEL.CA
- This page is no longer being maintained and could contain out-dated or inaccurate infomation. Please refer to http://support.thinktel.cafor up-to-date knowledgebase articles.
- We are moving the relevant information found here to the support portal where you can also create a support ticket to report service issues and view your ticket history for current and past trouble tickets. You can also view network and support notifications at our support portal under Announcements and subscribe to the RSS feed in a compatible news reader.
- This website will be redirected to http://support.thinktel.ca effective March 1st. 2012
Contents |
Welcome to the ThinkTel Product Documentation Wiki. This is the place to start!
IP Telephony Network Coverage Area
As a national CLEC & SIP Service Provider, we provide both Local Number Portability and local TDM voice service in over 900 local centers across Canada. SIP only service is also available in the USA and other international locations.. If you're looking for a service in an area not listed, please send an email orders@thinktel.ca to inquire.
Test my internet access for IP Telephony
A 60 second test that will simulate a phone call over your internet connection. If you pass the test, you may qualify for our voice serivces with your existing internet access. This test requires the Java Runtime Environment on your computer.
Porting your phone numbers to ThinkTel
With Local Number Portability (LNP) in over 900 Rate Centers across Canada, there is a good chance you can port your phone numbers to ThinkTel and start saving money!
Emergency 911 Service
ThinkTel provides v911 emergency services for all our VoIP products.
How do I get help?
Here you can find the official documentation on Thinktel's products and services. You may also want to search our Knowledge Base for issues related to customer premise equipment and other troubleshooting articles.
IP Telephony - Product Guides & Documents
- SIP Trunking - How it Works
- Hosted PBX Call Feature Set
- Hosted PBX & Single Line Service Voicemail Guide
- Hosted PBX Cisco 504G/508G IP Phone User Tutorial
- Hosted PBX Cisco 525G IP Phone User Tutorial
- Provisioning for Cisco/Linksys. Polycom, and Snom VoIP Products
- Subscribing your IP phone or ATA with ThinkTel
- Cisco ATA User Guide
- Polycom Hosted PBX User Guide
- Cisco Hosted PBX User Guide
